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Brenda Serrano

student
CosmoLocationBrooklyn, NY 11207, USA
Portrait

About me

I'm a detail-oriented professional with a passion for client care and creating positive experiences in service-oriented environments. With years of retail management experience at brands like Kendra Scott, Altar'd State, and Alex & Ani, I've developed strong leadership skills, exceptional customer service abilities, and a talent for building high-performing teams. I'm currently transitioning into the beauty industry with genuine enthusiasm and am pursuing my cosmetology license. I thrive in fast-paced settings where I can multitask, support others, and contribute to a welcoming atmosphere that reflects brand values and puts people first.

Education

Education Background
Aveda Arts & Sciences Institute
Cosmo - 100% Attendance
Graduation Date: 04/2027

My work

Work
Work

Why I'm here

I'm making an intentional transition into the beauty industry because I'm genuinely passionate about salon environments and client care. My retail management background has equipped me with the operational, leadership, and customer service skills that translate beautifully into beauty professional work. I'm currently completing my cosmetology license at Aveda Arts & Sciences Institute, and I'm eager to apply my experience in team collaboration, attention to detail, and creating positive client experiences to a career in beauty. I'm here to grow as a beauty professional, support stylists and clients, and build a fulfilling career in an industry I truly love.

Additional Information

Employment Information
1
SupervisorBiscuits & Bath (01/2025 – Present)Oversee daily operations of facility including daycare, grooming, training, and boarding services. Lead and mentor team members, supervise dog handling practices, deliver excellent customer service, c...
2
Assistant Store ManagerKendra Scott (12/2022 – 01/2024)Supported Store Manager in daily operations ensuring company standards in sales, service, visual presentation, and operations. Drove sales through client engagement and product knowledge, assisted in ...
3
Assistant Store ManagerAltar'd State (09/2021 – 12/2022)Led team to deliver best-in-class guest experience reflecting brand mission. Provided personalized service fostering guest loyalty, coached team members on engagement strategies, partnered with Store ...
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