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Briana Hill

She/HerprofessionalOpen to Opportunity
LocationBraintree, MA Norfolk

There is always a positive in everything

Portrait

About me

I'm a dedicated customer service professional with over five years of retail and customer-facing experience. I pride myself on delivering exceptional service in fast-paced environments while maintaining strong organizational and communication skills. I recently completed my Mansfield Beauty Certificate program, combining my passion for the beauty industry with my proven track record of building positive customer relationships. I'm detail-oriented, reliable, and committed to creating welcoming experiences for everyone I work with. My background in retail management and problem-solving has equipped me with the skills to excel in any team environment.

Education

Education Background
Mansfield Beauty
Graduation Date: 12/2021
Quincy Junior/Senior High School
Graduation Date: 05/2017
Mansfield Beauty Schools Inc. - 200 Parkingway, Quincy, MA 02169
Cosmo
Graduation Date: 08/2022
License
Beauty School

Why I'm here

I'm transitioning into the beauty industry because I'm genuinely passionate about helping people feel confident and beautiful. My beauty certification represents a significant investment in my professional growth, and I'm eager to apply my customer service expertise in a beauty-focused setting. I thrive on building meaningful connections with clients and providing personalized care. I'm here to grow my skills, expand my knowledge of beauty services, and establish myself as a trusted beauty professional. I'm excited to combine my natural ability to make people feel valued with my new beauty training to create transformative experiences for my clients.

Additional Information

Employment Information
1
Beauty School
2
Customer Service RepresentativeBest Buy (08/2024 – 12/2025)Delivered exceptional customer service by assisting customers with product questions and educating them on electronics, accessories, and technology solutions. Managed high-volume customer transactions...
3
Customer Service RepresentativeNordstrom Rack (07/2023 – 08/2024)Provided high-quality customer service in a fast-paced retail environment. Handled customer concerns professionally while maintaining brand standards. Maintained merchandise presentation through stock...
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