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Kelly Halpin

She/HerprofessionalOpen to Opportunity
LocationColumbus, OH, USA

Precision in process | Creativity in craft

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About me

I have a strong background in client care, operations management, hands-on training, client esclalations, and quality management systems. I look forward to bringing a detail-oriented and personable approach to my future guests in the beauty industry. My experience in patient care, customer support, backend operations, and coaching has equipped me with the skills to provide top-tier, white-glove service, no matter where I end up after cosmotology school.

Willing to Relocate to
Cleveland, OHCincinnati, OHChicago, IL

Education

Education Background
Paul Mitchell The School (Columbus) - 3000 Morse Rd, Columbus, OH 43231
Cosmo
Graduation Date: 03/2026
Years of Experience
1
License
Cosmo

Why I'm here

I’ve always been drawn to the beauty industry, especially creativity, artistry, and the ability to make people feel their best. After eight years in corporate operations management, I realized that while I had developed strong skills in operations, training, and client care, I was missing the creative fulfillment I truly craved. That’s why I made the decision to step away from corporate life and pursue my passion for hair.

Hair school is the start of an exciting new chapter where I can blend my love for artistry with my dedication to helping others feel confident and beautiful. I’m excited to embrace this journey, refine my skills, and build a career that allows me to express my creativity while making a meaningful impact.

Additional Information

Employment Information
1
OperationsCandid (07/2018 – Present)

Operations Analyst | Customer Escalation Specialist | Quality Standard Operational Procedures | Training Specialist

Resolved complex escalations by identifying root...

2
Front DeskNorthwest Eyecare Professionals (12/2014 – 08/2018)

Optician | Medical Billing | Medical Scribe

Documented exams, managed patient records, and coordinated eyewear orders

Assisted patients with personalized, cr...

3
Massage therapistTheraCare Physical Therapy (01/2011 – 12/2014)

Licensed Massage Therapist | Physical Therapy Aide

Guided patients through prescribed exercises, adapting to injury levels

Administered therapies, documented...

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