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Megan Sforzo
professionalOpen to Opportunity
Raleigh, NC, USA
About me
Esthetician student passionate about skincare, building relationships, and supporting
the community. Looking to join a company where I can utilize my skills and experience while continuing to grow and expand my knowledge.
Education
Education Background
Aveda Institute Chapel Hill - 201 S Estes Dr, Chapel Hill, NC 27514
Esthi - 99.51% Attendance - 98.33 GPA
Graduation Date: 04/2021
Years of Experience
6
License
Esthi
Additional Information
Preferred Brands
Specialties
Facials
Makeup application
Social Media
Retail
Software
STX
Vagaro
Payment Preference
Employment Information
1
Customer Experience: Social Media EngagementUrban Skin Rx (09/2019 – Present)- Drive social engagement through customer interaction (mentions, comments, tags, and messages)
- Provide a positive customer experience by resolving order issues, answering skincare questions, and he...
2
Customer Experience ManagerUrban Skin Rx (03/2019 – 09/2019)- Managed, trained, and coached Customer Experience team ensuring delivery of exceptional customer service through 10,000 monthly inquiries via phone, email, social media, and live chat support
- Trai...
3
ManagerHyde Salon (04/2014 – 12/2019)- Worked with team to increase annual sales from $100,000-$800,000 through improved processes and building relationships with clientele
-Managed schedule for 10-15 stylists and assistants focusing on ...
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