Scarlett
Castanares
About Scarlett
I'm a dedicated esthetician and body sculpting specialist passionate about helping clients achieve their dream bodies through advanced non-invasive treatments. With expertise in cavitation, vacuum therapy, and radio frequency technologies, I combine professional knowledge with ge…
I'm a dedicated esthetician and body sculpting specialist passionate about helping clients achieve their dream bodies through advanced non-invasive treatments. With expertise in cavitation, vacuum therapy, and radio frequency technologies, I combine professional knowledge with genuine care for my clients' wellness journeys. My background in customer service and client relations has equipped me with strong communication skills and the ability to create personalized treatment plans. I'm bilingual and committed to providing exceptional service while maintaining the highest standards of professionalism and client satisfaction.
School & experience
- Managed customer scheduling, billing, invoicing, and account coordination for high-profile clients and school districts.
- Handled 20-25 daily customer calls while maintaining accurate records and ensuring customer satisfaction.
- Coordinated purchase orders, payment processing, and monthly follow-ups to prevent service disruptions.
- Assisted customers with insurance inquiries, account support, and coverage explanations through phone and chat.
- Resolved client concerns professionally while supporting onboarding for new customers.
- Supported classroom instruction, student development tracking, and parent communication.
- Adapted learning strategies to support diverse and special-needs students.
