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Shateria Jones Mulkey

She/HerstudentOpen to Opportunity
High School DiplomaLocationHouston, TX, USA

Walk in Faith, not by sight !

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About me

I am Shateria Jones Mulkey, a dedicated beauty professional rooted in wellness and committed to crowning my clients with confidence. With a background in customer service excellence and a passion for holistic beauty, I bring empathy, expertise, and authenticity to every interaction. My philosophy centers on creating transformative experiences that go beyond aesthetics—nurturing the whole person. I believe beauty is a reflection of inner wellness, and I'm committed to helping my clients feel their absolute best. Through personalized care and genuine connection, I create a sanctuary where clients can feel unbothered and empowered.

Willing to Relocate to
Fort Lauderdale, FLRichmond, VAJacksonville, FLDallas, TXOrlando, FLBrandermill, VA

Education

Education Background
Piper High School
High School Diploma
Graduation Date: 05/2014
Purdue Global University
Medical Billing/Coding - 95% Attendance - 3.1 GPA
Graduation Date: 08/2022
Milan Institute (Houston) - 70 W FM 1960 Rd, Houston, TX 77090
Advanced Cosmetology - 93% Attendance
Graduation Date: 09/2026
Years of Experience
2

My work

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Why I'm here

I'm here to build Naturally Unbothered Beauty House into a thriving wellness-centered beauty brand that celebrates natural beauty and self-confidence. My journey in customer service has taught me the power of listening, understanding needs, and delivering exceptional experiences. Now, I'm channeling that expertise into the beauty industry because I'm passionate about helping others discover their most confident selves. I want to create a space where beauty services are rooted in wellness principles, where every client feels valued and transformed. This portfolio represents my commitment to professional growth, showcasing my vision of merging beauty expertise with genuine care and holistic wellness.

Additional Information

Preferred Brands
Wella (Professional)
Clairol Professional
Chi
Dermalogica
Specialties
Braiding
Marketing
Social Media
Blow out
Payment Preference
Combo
Employment Information
1
Subject Matter ExpertTeleperformance USA (08/2025 – 05/2026)Delivered customer support through chat systems, ensuring prompt issue resolution and customer satisfaction. Partnered with leadership to monitor trainee performance and provide updates on daily train...
2
Enrollment SpecialistMaximus (09/2022 – 06/2025)Processed documents and demonstrated strong administrative and organization skills. Provided strong customer service skills when making outbound phone calls to applicants when information is missing. ...
3
Customer Service AdvisorConcentrix (12/2021 – 07/2022)Answered phone calls for customers needing aid with billing and phone concerns. Displayed a prominent level of empathy for customers' financial situations. Troubleshot bugs and Apple ID account and bi...
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