Front Desk
Join our team at Barrett Salon as a Front Desk Concierge! As the first point of contact for our clients, you'll be a purveyor of genuine care and an advocate for their needs. Your primary responsibility will be to execute the JB Client Experience, ensuring a smooth and luxurious visit for everyone who walks through our doors.
In this role, you’ll guide clients through their appointments with attention to care and efficiency, establishing friendly and professional relationships. You’ll communicate effectively with staff to ensure a seamless client experience and handle phone calls and bookings with calm composure. Your expert knowledge of our services, technicians, products, and prices will enable you to advise and fulfill client needs while promoting our offerings and special promotions.
You'll also be responsible for entering special requests and client preferences into profiles, maintaining pristine merchandise displays, and executing opening and closing duties. Addressing client complaints with empathy and finding satisfactory resolutions will be key. Additionally, you'll ensure new clients complete salon waivers and provide recommendations about popular local spots.
Your positive attitude and proactive approach will contribute to a warm, professional environment for clients and the team. Flexibility with your schedule and participation in trainings and meetings are essential. Join us at Barrett Salon, where luxury meets innovation, and help us deliver the highest level of JB Care!
Details
Why join our salon as an employee? Known for innovation and leadership, John has once again created something amazing. After leading the luxury hair industry for the last twenty-three years, Barrett has unveiled the most exciting salon New York has seen in many years. Our salon is a loft-like space filled with art, books, and, most importantly, exceptional talent. As John says, "After so many years in the business, I knew what worked and what didn’t. We see the most sophisticated clients, and I wanted to ensure their comfort in a WOW space, offering the very best in hair care, beauty, and beyond." Here, you'll have the opportunity to work in an environment that not only values creativity and excellence but also offers the finest selection of jewelry and other curated pieces. Join us and be a part of a team that sets the standard for luxury and innovation in the beauty industry.
